Guest Services Associate

RMHC ENC leads with compassion as we provide a clean, well-maintained, and friendly environment for all guest families who benefit from our services. The Guest Services Associate is a key part of the Operations Team and is responsible for the regular operational needs at the Moye and Hospital House Programs. Associate responsibilities include all guest family duties, including check-in and check-out processes, and family needs throughout their stay. Associate works closely with the Hospital Social Worker Team to ensure that the guest family referral process is followed correctly and that any issues and concerns during the guest family stay is addressed in a timely manner.

This is a part-time nonexempt role with scheduled hours approximately 20-24 per week, including but not limited to 7:00-3:00 and 3:00-11:00 weekend, weekday and holiday shifts dependent on the operational needs of the organization. Flexibility is a must for this position. Associate needs to have some level of flexibility for shift coverage, to participate in occasional Team trainings and Operations Team meetings and is also part of the on-call rotation team for emergency family and facilities issues.

Apply on Indeed HERE.

Housekeeper

The Ronald McDonald Houses of Eastern North Carolina provide a temporary home, support and access to medical care for families who are receiving treatment from area medical facilities. Our shared values ground us, inform our decisions, and they are what create our unique and cherished culture which include Heart, Excellence, Authentic, Respect, Together and Serve. 

The part time Housekeeper position is responsible for the routine daily housekeeping activities of the Ronald McDonald House as it relates to general operation activities, cleanliness, and maintenance of equipment from 1pm-7pm, Monday through Friday. 

Apply on Indeed HERE.

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