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COVID-19 Updates

Please see below for Frequently Asked Questions related to the Covid-19 pandemic.

For more information from RMHC Global, visit:

Are masks required?

Masks are required for all staff, visitors, and guests.

Are vaccinations required for guests?

In an effort to keep all families safe and to help curb the spread of COVID-19, the Ronald McDonald House Charities of Eastern North Carolina strongly prefers but does not mandate that guest families are vaccinated.

Who can stay at the House?

Only patients being seen in pediatrics and up to two approved caregivers can stay at the House. At this time, siblings and additional family members are unable to stay.

Are there any travel restrictions related to COVID-19?

In an effort to continue our family-centered care approach as well as to maintain the safety of our families, House Staff members, and House volunteers, we ask that all RMHCENC families limit their travel between the hospital setting and the Ronald McDonald House Charities. We understand there may be a need for a caregiver to return to their family home for family-related purposes including the care of other children, personal health care, and childcare appointments. We are asking all families to meet with a staff member and that they limit travel to once every seven days.

What about traveling around Greenville for appointments, grocery shopping, etc.?

There are no restrictions around your travel in the local community. We do ask that you be mindful in avoiding big crowds and taking necessary precautions such as mask-wearing, maintaining social distancing, and practicing good hand washing and hygiene.

Are you doing wellness checks?

We require all guests, staff, volunteers, and vendors to complete a wellness screening upon entry once a day.